Course details / Client management[e]Education

About this course

Client management[e]Education (case management) is a program that educates personnel working in organizations which help people in difficult situations, e.g. by solving (or preventing) medical, social, psychological and legal problems. Client management may be used to assist people with various diseases; HIV/AIDS, people with disabilities; people who have broken the law; and other vulnerable populations.

Who is this course for?

Client management[e]Education was especially written for organizations providing HIV services.

What you will learn

The course contains 7 modules on client management, which were written by the AIDS Foundation East-West (AFEW). After completing the Client management[e]Education course, the student should be able to:

  • Assist organizations offering HIV services to learn the basics of client management in the prevention of HIV infection.
  • Explain the purpose, objectives and principles of client management.
  • Provide information on the role of social workers and the actions required at each stage of the client management process.
  • Share examples of advice that can be given to clients during client management.

What you get

Join the course and you will receive:

  • A personal account to access the e-learning platform
  • Lifelong access to the course
  • Modules written by renowned experts
  • Additional information in guidelines, references, videos and figures
  • Interactive test questions and exams
  • Test score overview
  • Support via an e-tutor
  • A certificate

How it works

Your mentor

The following mentor will support you during your self-study period:

Daphne Elberse

Daphne Elberse
Project manager

Infectious diseases mental health

Back to Courses overview
Subject Client management
Target group Health workers who provide HIV services
Commitment 15.0 hours
Number of modules 7
Languages English, Russian
Price (in Euros) Contact Health[e]Foundation for more details

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